Welcome to Kingston and Sutton Councils’ shared Digital & IT service Vacancies

Vacancy Details

Application Analyst

Digital & IT, Royal Borough of Kingston upon Thames
£29,766 - £37,842 per annum
Kingston upon Thames
Working Pattern:
Full Time
36 hours per week.
DBS Check:
Closing Date:
28/07/2019 at 23:55 PM
Digital & IT, Royal Borough of Kingston upon Thames

Appointment Type - Fixed Term - 12 Months

Full details - We've set up a dedicated recruitment website for IT and Digital roles, you can learn more about the work we do, our customers, vision, available roles and what it's like to work for us by visiting www.kingston-sutton-digital-jobs.co.uk/


About us

Digital and IT is a shared service between Kingston and Sutton Councils providing digital and technology services to both Councils as well as a number of arm's length companies.

We're committed to delivering great public services that are not only highly effective but also easily accessible. We’ve championed the digitisation of services as well as adopting a ‘mobile first’ model to ensure that this commitment is fulfilled.

The role

Working in the Application Support team, you’ll be responsible for the provision of application support, management and development services. We are particularly keen to hear from people who have experience supporting and managing social care systems, especially Mosaic. 


Its main purpose is to:

  • Resolve incidents and requests for support from service desk, other service delivery staff and/or users
  • Work with colleagues to provide responses to requests for support
  • Use application management software and tools to collect performance statistics
  • Design test cases and create test scripts and supporting data.
  • Analyse and report test activities and results in a clear and concise manner
  • Follow formal procedures to plan and test proposed solutions/upgrades
  • Work with users to specify, design and implement new or changed user interfaces or security profiles such as data capture forms, process workflows, web pages

A full overview of the role is available in the Job Profile.


Benefits we offer

Kingston Council has good access to central London and our offices are a short walk from the station based in the middle of the historic and vibrant high street next to the open spaces of the river Thames, offering a wide range of shops, restaurants and leisure facilities; all making for a desirable place to live and work.


The successful candidate will have access to a wide range of staff benefits, some of which include:

  • 26/29 days annual leave - In addition you will receive 8 statutory bank holidays
  • Local government pension scheme
  • Interest free season loan ticket
  • Cycle to work and Zip Car Scheme
  • Discounts on a range of local shops, restaurants, gyms and leisure centres
  • Comprehensive Learning and Development programme
  • A forward thinking and networked organisation where employee’s views are valued.

Modern and flexible working environment allowing employees to benefit from agile working practices.


Closing date: Sunday 28th July 2019

Interview date: To be confirmed